• Webinar Recordings

    Capital Link offers access to recordings and presentation slides from our recent webinars. View a list of our upcoming webinars here.

    Developing a Business Plan and Financial Forecast for a Health Center Capital Project

    Recording | Slides

    This webinar is designed to assist health centers planning new or expanded facilities in developing a detailed business plan for their capital project. Drawing on our recently updated publication, Creating a Business Plan for Community Health Centers, we’ll examine each of the key components of a business plan, including financial forecasts, and how health centers can use this important document to help secure financing for their projects.

    Payroll Protection Program (PPP) and Non-Traditional Financing for FQHCs during COVID-19

    Recording | Slides

    This webinar discusses non-traditional financing opportunities for health centers dealing with financial downturn during COVID-19, focusing on the latest developments in the Payroll Protection Program (PPP) administered by the Small Business Administration (SBA) and tips for strengthening health center participation in the PPP.

    Reducing Health Disparities Through Community Partnerships: Session 2 - Implementation Strategies

    Recording | Slides

    As part of the The Social Determinants of Health Academy, Capital Link is participating as faculty for one of four new learning collaboratives this spring. The Reducing Health Disparities through Community Partnerships collaborative is designed to help health center, PCA, and HCCN staff enhance population health through partnership development and improved service integration.

    Utilizing Cost Data to Drive Programmatic Change

    Recording | Slides

    As the final webinar of this four-part series, we will review the key take-aways from the first three sessions and apply these concepts to several scenarios in which health centers are seeking to understand their costs in an evolving reimbursement environment. 

    Reducing Health Disparities Through Community Partnerships: Session 1 - Overview of the Issues

    Recording | Slides

    As part of the The Social Determinants of Health Academy, Capital Link is participating as faculty for one of four new learning collaboratives this spring. The Reducing Health Disparities through Community Partnerships collaborative is designed to help health center, PCA, and HCCN staff enhance population health through partnership development and improved service integration.

    Cost Allocation Methodology for Value-Based Payment Systems

    Recording | Slides

    To assist health center finance and accounting staff in preparing for the transition from fee-for-service to value-based care, The Delta Center for a Thriving Safety Net is hosting a webinar training series, Understanding Your Costs in an Evolving Payment Environment, facilitated by Capital Link. During our third session, we will begin to put those systems to the test as we explore how your costing challenges could change under a Value-Based Payment reimbursement methodology. 

    Developing a Community Health Center Capital Project Plan and Budget – Part Two

    Recording | Slides

    The second part of a two-part webinar series will dive deeper into how to determine your sources and uses of funds, the elements of a business plan, and an overview of the variety of capital project financing sources available to health centers, including New Markets Tax Credits. This session will also discuss how health centers can use scenario modeling to strategically manage their capital projects in a changing environment. 

    The Delta Center for a Thriving Safety Net Webinar Training Series - Preparing Internal Systems for Gathering Cost Data

    Recording | Slides

    The second webinar in the series will provide insight from a former health center CFO into the ways health centers can set up charts of account, practice management systems, and HR/payroll systems to facilitate an accurate understanding of cost.

    Developing a Community Health Center Capital Project Plan and Budget – Part One

    Recording | Slides

    This session, the first of a two-part webinar series, will take a broad look at capital project planning activities that allow you to accurately determine the cost of a project so your health center knows how much funding you need to secure. We will discuss how to estimate service area demand, workforce needs, and space requirements so you can build a realistic budget. We will also describe how to calculate your debt capacity and measure financial feasibility.

    Prepare Now, Save Later - New Markets Tax Credits Can Save Millions on Your Future Capital Project

    Recording | Slides

    This timely webinar will help you determine if NMTC financing could be a good fit for your capital project and the steps needed to prepare to capitalize on this opportunity when the time comes to apply for funding. We will provide a general overview of the NMTC program, the timing of upcoming funding rounds, the process of completing a NMTC transaction and the myriad benefits of doing so. We’ll also review other sources of financing that can be leveraged along with NMTCs.

    Optimizing Team Resources: Patient/Provider Scheduling and Panel Size

    Recording | Slides

    Health centers continue to devote significant resources to the transition to a team-based model of primary care delivery. This session goes “back to the basics” to take a fresh look at techniques designed to expand capacity, utilizing existing resources within a sustainable structure.  From defining target outcomes to simplifying scheduling templates to aligning panel size, the participant will learn a replicable process for moving forward with each of their primary care teams through what is often a contentious and divisive operational imperative.

    The Delta Center for a Thriving Safety Net Webinar Training Series - Cost Allocation: Getting the Basics Right

    Recording | Slides

    To assist health center finance and accounting staff in preparing for the transition from fee-for-service to value-based care, The Delta Center for a Thriving Safety Net is hosting a webinar training series, Understanding Your Costs in an Evolving Payment Environment, facilitated by Capital Link. This first webinar will provide a detailed review of the methodology for allocating costs in a fee-for-service accounting environment (direct, indirect, and overhead), and an introduction to how “costing” will differ in a value-based system. 

    Financial and Operational Benchmarking Trends and Techniques

    Recording | Slides

    How do you assess your performance by looking at your financial metrics? Which metrics are important? How can you benchmark your performance to your peers? In this session, health centers will learn how to assess their health center’s financial and operational performance using benchmarking and comparative metrics from Capital Link’s audited financial database and data from the federal UDS reporting system and referencing Capital Link’s recently updated Federally Qualified Health Centers Financial and Operational Performance Analysis and Performance Benchmarking Toolkit.

    Tools and Techniques to Assess Your Health Center’s Market and Community Needs

    Recording | Slides

    This session will provide attendees with a review of the resources (many of which are free) available for health centers to assess market opportunities and community needs. We will review techniques for how to determine the size and location of the low-income, uninsured and under-served population, estimate the level of unmet need, and translate this information into workforce needs and a preliminary capital project budget. 

    “Are You Ready?” Essential Preparation Activities to Move Your Capital Project Ahead

    Recording | Slides

    This session covers essential steps to prepare your project for success, including incorporating facilities goals in your strategic plan, understanding your patient base and community trends, analyzing your current operations to determine the space you need, and ensuring your center is financially sound before proceeding. We’ll also describe resources available to help you plan.

    NNOHA Oral Health Infrastructure: Brick and Mortar Expansion

    Recording | Slides

    As part of the 2019 HRSA Oral Health Infrastructure funding, NNOHA is offering a series of four webinars on various infrastructure enhancements for new or enhanced integrated oral health services. The first webinar of the series focuses on brick and mortar expansion.

    Looking at PACE....An Opportunity for Community Health Centers

    Recording | Slides

    Learn more about Program of All-Inclusive Care for the Elderly (PACE) and the benefits of implementing the program at your health center from a mission and financial perspective. PACE programs support the growing population of patients aged 55 and older with chronic conditions while supporting their independent living in the community. Co-presented by Capital Link and The Galway Group, this session will also provide attendees with an overview of the resources and technical assistance services available to support health centers through this complex but valuable implementation process.

    Proactive Scenario Planning: Modeling Financial Implications

    Recording  |  Slides

    Review opportunities for improving health center financial health by proactively forecasting revenue streams under a variety of scenarios and by implementing strategies to maximize revenue collections regardless of market changes. This webinar discusses capital project planning scenarios in a changing environment and demonstrates top-line financial implications of potential changes to reimbursement policies and Medicaid payments, and how the changes impact capital projects, using a tool Capital Link has developed. 

    Facilitating Change: Working Together, Engaging Others and Motivating for Change 

    Recording  |  Slides

    Health centers are undergoing tremendous changes: considering shifting to value-based payment models; continuing to implement and optimize technology; creating data-driven quality improvement programs; and developing and enhancing multi-disciplinary care teams. This webinar provides strategies for leading change in your health center, including how to develop strong teams to implement new initiatives, and communicate and gain commitment to increase the probability for stakeholders to accept and increase your organization’s capacity to change.

    Health Center Capital Project Financing Sources: HRSA’s Loan Guarantee Program and New Markets Tax Credits

    Recording | Slides

    This session describes the Health Resources and Services Administration's (HRSA's) greatly-expanded and streamlined Health Center Facility Loan Guarantee Program. We also discuss the benefits of New Markets Tax Credits.

    Achieving Social Determinants of Health Goals through Capital Expansion

    Recording | Slides

    The Social Determinants of Health (SDOH) can be a powerful framework to help health centers become an integral part of a community that sets the foundation for health. Health centers are increasingly addressing SDOH through their capital projects, such as co-located health and housing units, community gardens, gyms, and building space for financial counseling. This session will define the Social Determinants of Health, explore how to determine where community gaps are within a service area, and provide lessons learned on developing partnerships to address SDOH, drawing from our Capital Expansion for Health and Housing Partnerships learning collaborative.

    Using Financial and Operational Data to Plan for Growth

    Recording | Slides

    Develop a framework for identifying strengths, challenges, and opportunities for performance improvement in preparation for growth, including best practices from Capital Link's one-on-one work with health centers. We'll also provide guidelines on health center industry metrics and targets so health centers can recognize opportunities to improve efficiencies, reduce costs, and increase access while maintaining high quality standards.

    Health Centers as Assets in Their Community: Assessing Your Environment (Market Assessment)

    Recording | Slides

    This session is designed to provide attendees with a tour of the range of research resources available for health centers to assess market opportunities (many of them are free for all to use). We will review techniques for how to determine the size and location of the low-income, uninsured and under-served population, estimate the level of unmet need, and translate this information into workforce needs and a preliminary capital project budget.  This session will also take a broader view in exploring how to determine where community gaps are within a service area with respect to the Social Determinants of Health, identifying types of assets in a community that support health and wellness.


    Capital Link's webinars are supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $1.275 million with 0% financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.

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